Shipping Policy
At Boltmoo, we’re committed to making your shopping experience smooth and reliable—from checkout to delivery. Below you’ll find everything you need to know about our shipping process.
Order Processing Time
- Orders are processed within 1–3 business days
- Orders placed on weekends or holidays will be processed the next business day
- Once your order is shipped, you will receive a shipping confirmation email with tracking information
Shipping Fees
We offer simple and transparent shipping rates to all our customers:
- FREE Shipping: On all orders over $50.00
- Standard Shipping: A flat rate of $6.95 applies to all orders under $50.00
- Shipping fees are automatically calculated and applied at checkout.
Shipping Methods
To ensure the best balance between speed and cost, we utilize a combination of reliable logistics partners:
- Standard Shipping: Handled by premium international couriers and delivered by your local postal service (e.g., USPS, Royal Mail, Canada Post, Australia Post).
- Full Tracking: Every shipment includes end-to-end tracking so you can monitor your package's journey.
Shipping Destinations
We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
- Most European countries
If your country is not listed, feel free to contact us before placing an order.
Estimated Delivery Time
- United States: 7–12 business days
- Canada / UK / Europe: 8–15 business days
- Australia & other regions: 10–18 business days
Please note that delivery times are estimates and may be affected by customs clearance, local carrier delays, or peak seasons.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. Tracking updates may take 24–72 hours to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties or taxes imposed by your local authorities. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time, please contact us at:
support@boltmoo.com
We’ll be happy to assist you and work with our shipping partners to resolve the issue.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Questions?
If you have any questions about shipping, feel free to reach out to us at:
support@boltmoo.com
Our support team typically responds within 24–48 business hours.